We’re hiring: Learning & Community Engagement Officer

Job title:            Learning & Community Engagement Officer

Salary:                            £24,000

Hours:                            37.5 hours per week (includes some evening and weekend work)

Accountable to:             Huguenot Museum Director

Job summary 

The Huguenot Museum is the only Museum of Huguenot history in the UK, telling the story of the country’s first refugees. Established with funding from HLF we have been open just over 2 years and we are looking for an inspiring and creative individual to join our team.

In this key role, you will be responsible for the delivery of a vibrant learning programme for the Huguenot Museum which will engage and entertain our target audiences.

Increasing the number of visits from schools will be a key part of your role, alongside developing our programme of family activities, talks, events and high quality craft workshops for adults.

You will identify areas where our learning offer can generate income to sustain the future of the Museum.

A passion for history, and its contemporary relevance, is vital, as is enthusiasm for engaging with the public, through both formal and informal activities and programming.

Excellent teaching and facilitation skills combined with experience gained in learning & community environments are a must for this role. You will need the skills to produce and deliver creative learning activities for both formal and informal learners, and the ability to work with a wide variety of users of all ages, including refugees.

You will be comfortable working strategically with staff in other organisations to develop partnership working.

The Learning & Community Engagement Officer will share responsibility for the running of the Huguenot Museum during its opening hours with the Huguenot Museum Director and two Visitor Services Assistants.

The Learning & Community Engagement Officer will work some Saturdays and evenings, delivering programmed events and ensuring a regular senior presence on site and providing cover for the Visitor Services Assistant as necessary.

Aims and Outcomes

  • To develop and deliver a dynamic and engaging formal and informal learning programme based on the Huguenot Museum’s displays, stories and themes.
  • To forge enduring links between the museum and local schools, colleges and universities and community groups, especially those working with refugees.
  • To establish the museum as a key learning resource locally and regionally, and more broadly, within the wider Huguenot, academic and visual arts communities.

Main duties and responsibilities

  1. To deliver our innovative and excellent cross-curricular schools programme, delivering on-site sessions at the museum and off-site sessions.
  2. To engage effectively with teachers to assist in the ongoing development and evaluation of our schools programme.
  3. To develop our online resources to complement school visits & reach new remote users.=
  4. To run appropriate bookings systems for all booked groups.
  5. To conduct appropriate risk assessments and ensure the health & safety of participants in learning activities.
  6. To run workshops and special events for the local community organisations and local interest groups, both on and off-site.
  7. To work with the Director to develop ideas and content for our temporary exhibition area.
  8. To work with the Director to develop a talks and craft workshop programme for adults, and to co-ordinate the delivery of the programme.
  9. To develop and deliver a family activity programme.
  10. To build excellent and productive relationships with key external partners such as community groups, refugee support groups, local authorities, museums, colleges and universities.
  11. To work with our volunteers to enable them to assist with group sessions and events, and to supervise volunteers helping with learning related activities.
  12. To accommodate and promote visits from Further Education and Higher Education institutions as part of their course learning.
  13. To work in partnership with Further and Higher Education institutions developing projects and encouraging student participation with the Huguenot Museum.
  14. To produce two events leaflets a year, advertisingthe talks and events programme, and to manage its distribution in conjunction with the Visitor Services Assistants & volunteers.
  15. To work with other staff to promote events using a variety of media, including social media.
  16. To lead on the evaluation and of all learning-related activitiesand to produce reports as required for the Director, Trustees, and funders.
  17. To represent the Huguenot Museum at key local and regional festivals and other events to promote the museum and its learning programmes.
  18. To act as a key holder for the museum and undertake call-out duties and to share weekend and other out-of-hours duties according to the museum’s rota.
  19. To keep up to date with developments in schools and the national curriculum, museum education and lifelong learning.
  20. To actively support the museums policies and procedures, and to comply with all Health and Safety at work requirements as laid down by the employer.
  21. To undertake such other duties as may be required as a part of the Huguenot Museum team.

Probationary period

This post is subject to the requirements of a three-month probationary period.

Equal opportunities

It is the aim of Huguenot Museum to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, religion, marital status, sexuality or disability; or, is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Each employee/volunteer must adhere to the equal opportunities policy and ensure that diversity is valued in the workplace.

Health and safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act 1974, and to ensure that agreed safety procedures are carried out and to maintain a safe environment for volunteers, employees and visitors.

Review of this job description

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the Huguenot Museum. This job description is to be reviewed in conjunction with the post holder on an annual basis as part of the appraisal process. It is expected that the post holder will be as positive and flexible as possible using this document as a framework.

Person specification



  • Educated to degree level or equivalent

Essential skills and experience in a heritage environment:

  • Development and delivery of learning sessions for primary and secondary school students.
  • Development of learning resources for primary and secondary school students.
  • Development of formal and informal programmes for adults.
  • Development and delivery of family activities
  • Working with volunteers
  • Partnership working and networking
  • Community engagement projects
  • Evaluation of learning programmes

Desirable skill and experience:

  • Development and delivery of learning sessions for further and higher education students
  • Experience of web content development and use of social media
  • Experience of working with refugees
  • Experience of programming craft workshops for adults
  • Experience of delivering craft workshops for adults and/or families
  • Experience of developing gallery-based interpretation
  • Experience of generating income through learning activity or fundraising to support learning activity


  • Creative, pro-active and inspiring individual
  • Highly organised
  • Excellent interpersonal & communication skills
  • Excellent writing skills
  • Ability to be self-motivated and work unsupervised
  • Ability to work as part of a team
  • Good level of computer literacy and IT skills
  • Good level of familiarity with social media
  • Willing to travel to deliver outreach sessions and attend external events

For further information, please contact: Dinah Winch, Director, Huguenot Museum, 01634 789347.

To apply, please send a CV (no more than 2 sides) and covering letter outlining how you meet the requirements of this post to: director@huguenotmuseum.org

Closing date: Sunday 12 November, midnight.